Shipping policy
Shipping Policy
Thank you for shopping with Ratzon.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Standard shipping within the United States typically takes 3–7 business days after the order has been processed.
Thank you for shopping with Ratzon.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Times
Standard shipping within the United States typically takes 3–7 business days after the order has been processed.
International Shipping:
Ratzon ships to eligible international destinations through Shopify Managed Markets available shipping methods, estimated delivery times, duties, taxes, and shipping cost vary by destination and are shown at checkout before payment.
International orders may be fulfilled using DHL, FedEx, USPS,UPS, or others supported carriers depending on the destination and service selected.
Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, or other unforeseen circumstances.
Shipping Carriers
We ship orders using trusted carriers such as USPS, UPS, FedEx, and DHL. Available carriers and services vary by destination and are displayed at chekout
Order Tracking
Once your order ships, you will receive a tracking number by email so you can monitor your package.
Shipping Costs
Shipping costs are calculated at checkout based on the delivery destination, selected shipping method, package characteristics, and available carrier rates. Any applicable duties and import taxes will be shown or handled according to the checkout options available for the destination.
Lost or Delayed Packages
Ratzon is not responsible for delays caused by the shipping carrier. If your package is significantly delayed or appears lost, please contact us at info@ratzon.com and we will do our best to assist you.
Incorrect Shipping Addresses
Please ensure that your shipping address is correct before placing your order. Ratzon is not responsible for orders shipped to incorrectly entered addresses.
Contact Us
If you have any questions regarding shipping, please contact us at info@ratzon.com.